Costs
Travel Cost per Person / Cancellation Protection Fee
Up to CHF 699.00, €699.00 / Fee CHF 19.00, €19.00
From CHF 700.00, €700.00 / Fee CHF 24.00, €24.00
From CHF 1200.00, €1200.00 / Fee CHF 29.00, €29.00
From CHF 1700.00, €1700.00 / Fee CHF 34.00, €34.00
Conditions
Up to 24 hours before departure, the cancellation fee is 10% of the trip cost plus the cancellation protection fee.
The traveler must notify Active Travel AG / Mallorca-Aktiv GmbH of the cancellation at least 24 hours before departure.
The cancellation must be reported in writing via email to your booking office at info@huerzeler.com or info@mallorca-aktiv.de. It is essential to attach the appropriate documentation (medical certificate, death certificate, etc.) to the email. Otherwise, the costs will not be reimbursed.
Cancellations on the day of departure or retroactively will be charged according to the General Terms and Conditions (AVRB).